What is BPM?

Business Process Management (BPM) is a bit of everything—it encompasses how to manage an organization and how to continuously improve it. BPM involves understanding organizational structures, roles, KPIs, resources, and skills, as well as using advanced simulation and process mapping software to optimize these elements. Before making improvements, BPM focuses on redesigning and understanding the cause-and-effect relationships within processes. In essence, BPM can be summarized as: Manage the Business by Processes!