BUSINESS PROCESS MANAGEMENT EXPERT TRAINING
This training is designed for those resources in a company that use, administer, design BPM & continuous improvement programs all the time.
It is designed for these resources to have the opportunity to learn how to do it and also practice in an environment as close as it can be to the reality, working with elements, data, interviews, presentations, processes as in a real implementation & project.
This training responds entirely on the international requirements for such a role/ consultant for the today's business but also for the International Certified Business Process Management Expert Continuous Improvement Professional (ICBPMECIP ™) issued & provided by ICBCIP.
CERTIFICATION
ICBCIP BPM Expert certification
METHODS
30% Theory
70% Practice
Practice a BPM project during the training
Process improvement simulation
Examples of BPM models & implementations
Structured for easy applying in practice
WHAT YOU RECEIVE
5 days training
Training material
Coffee breaks & lunch
BPM intro & link with LSS
Experienced trainer
Certification exam preparation
Certification after exam*
CURRICULUM
PROCESS MANAGEMENT
• BPM intro
• Process management frameworks
• Process management implementation
PREPARATION
• Process identification
• Objectives definition
• Implementation set-up
DIAGNOSTIC
•Process Management roles
•Voice of the customer & employee
•Process mapping & measurements
•Process sizing
•Process efficiency analysis
•Skills & capacity management
•End to end KPI assessment
•Process vision
DESIGN
•Kaizen workshop
•Idea assessment
•Process redesign
•Process management design (dashboard, specific meetings)
CONTINUOUS IMPROVEMENT
•Eliminate
•Digitize
•Move