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BUSINESS PROCESS MANAGEMENT EXPERT TRAINING

This training is designed for individuals who regularly use, administer, and design BPM and continuous improvement programs within their organization. It provides an opportunity to not only learn the necessary skills but also practice them in a realistic environment. Participants work with real-world elements such as data, interviews, presentations, and processes, simulating the actual implementation and project experience.

This course meets international standards for BPM experts and prepares participants for the International Certified Business Process Management Expert Continuous Improvement Professional (ICBPMECIP™) certification, issued by ICBCIP.

CERTIFICATION

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ICBCIP BPM Expert Certification

METHODS

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30% Theory,

70% Practice
Hands-on BPM Project During Training
Process Improvement Simulation
Examples of BPM Models & Implementations
Structured for Practical Application

WHAT YOU RECEIVE

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5-Day Training
Training Materials
Coffee Breaks & Lunch
BPM Introduction & Link with LSS
Experienced Trainers
Certification Exam Prep
Certification After Exam*

CURRICULUM

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PROCESS MANAGEMENT

  • BPM Introduction

  • Process Management Frameworks

  • Process Management Implementation

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PREPARATION

  • Process Identification

  • Objectives Definition

  • Implementation Set-up

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DIAGNOSTIC

  • Process Management Roles

  • Voice of the Customer & Employee

  • Process Mapping & Measurements

  • Process Sizing

  • Process Efficiency Analysis

  • Skills & Capacity Management

  • End-to-End KPI Assessment

  • Process Vision

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DESIGN

  • Kaizen Workshop

  • Idea Assessment

  • Process Redesign

  • Process Management Design (Dashboard, Specific Meetings)

Icon representing the Continuous improvement phase of the Business Process Management Expert training

CONTINUOUS IMPROVEMENT

  • Eliminate

  • Digitize

  • Move

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