BUSINESS PROCESS MANAGEMENT EXPERT TRAINING

This training is designed for individuals who regularly use, administer, and design BPM and continuous improvement programs within their organization. It provides an opportunity to not only learn the necessary skills but also practice them in a realistic environment. Participants work with real-world elements such as data, interviews, presentations, and processes, simulating the actual implementation and project experience.

This course meets international standards for BPM experts and prepares participants for the International Certified Business Process Management Expert Continuous Improvement Professional (ICBPMECIP™) certification, issued by ICBCIP.

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CERTIFICATION

ICBCIP BPM Expert Certification

METHODS

30% Theory,

70% Practice
Hands-on BPM Project During Training
Process Improvement Simulation
Examples of BPM Models & Implementations
Structured for Practical Application

WHAT YOU RECEIVE

5-Day Training
Training Materials
Coffee Breaks & Lunch
BPM Introduction & Link with LSS
Experienced Trainers
Certification Exam Prep
Certification After Exam*

CURRICULUM

PROCESS MANAGEMENT

BPM Introduction
Process Management Frameworks
Process Management Implementation

PREPARATION

Process Identification
Objectives Definition
Implementation Set-up

DIAGNOSTIC

Process Management Roles
Voice of the Customer & Employee
Process Mapping & Measurements
Process Sizing
Process Efficiency Analysis
Skills & Capacity Management
End-to-End KPI Assessment
Process Vision

DESIGN

Kaizen Workshop
Idea Assessment
Process Redesign
Process Management Design (Dashboard, Specific Meetings)

CONTINUOUS IMPROVEMENT

Eliminate
Digitize
Move