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BUSINESS PROCESS MANAGEMENT EXPERT TRAINING

This training is designed for those resources in a company that use, administer, design BPM & continuous improvement programs all the time.
It is designed for these resources to have the opportunity to learn how to do it and also practice in an environment as close as it can be to the reality, working with elements, data, interviews, presentations, processes as in a real implementation & project.
This training responds entirely on the international requirements for such a role/ consultant for the today's business but also for the International Certified Business Process Management Expert Continuous Improvement Professional (ICBPMECIP ™) issued & provided by ICBCIP.

CERTIFICATION

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ICBCIP BPM Expert certification

METHODS

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30% Theory
70% Practice
Practice a BPM project during the training
Process improvement simulation
Examples of  BPM models & implementations
Structured for easy applying in practice

WHAT YOU RECEIVE

Icon representing what you receive during and after the Business Process Management Expert training

5 days training

Training material 

Coffee breaks & lunch

BPM intro & link with LSS

Experienced trainers

Certification exam preparation

Certification after exam*

CURRICULUM

Icon representing the Process Management phase of the Business Process Management Expert training
Icon representing the Preparation phase of the Business Process Management Expert training
Icon representing the Diagnostic phase of the Business Process Management Expert training
Icon representing the Design phase of the Business Process Management Expert training
Icon representing the Continuous improvement phase of the Business Process Management Expert training

PROCESS MANAGEMENT

PREPARATION

DIAGNOSTIC

DESIGN

CONTINUOUS IMPROVEMENT

• BPM intro
• Process management frameworks
• Process management implementation

• Process identification
• Objectives definition
• Implementation set-up

•Process Management roles
•Voice of the customer & employee
•Process mapping & measurements
•Process sizing
•Process efficiency analysis
•Skills & capacity management
•End to end KPI assessment
•Process vision

•Kaizen workshop
•Idea assessment
•Process redesign
•Process management design (dashboard, specific meetings)

•Eliminate 
•Digitize
•Move

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